General Terms and Conditions of Business
On the basis of these General Terms and Conditions of Business (GTC), the customer and
represented by Florian, Becker, Nordendstr. 14, 60318 Frankfurt am Main, Germany, hereinafter referred to as the provider, to conclude the contract.
Subject matter of the contract
This contract regulates the sale of new products/self-help courses in the field of psychology via the provider’s online shop. For details of the respective offer, please refer to the product description on the offer page.
Conclusion of contract
The contract is concluded exclusively in electronic business transactions via the shop system. The presented offers represent a non-binding invitation to submit an offer by the customer order, which the provider can then accept.
The ordering process for concluding a contract comprises the following steps in the shop system:
Selection of the offer.
Click on the’Buy now’ button
Enter the billing and delivery address
Selection of payment method
Checking and processing the order and all entries
Click on the’Buy now’ button
Confirmation mail that your order has been received
The contract comes into effect when the order confirmation is sent.
The contract is concluded for an indefinite period.
Prices, shipping costs, return costs
All prices are final prices and do include value added tax (VAT) according to § 19 Abs. 1 UStG.
If a right of revocation exists and is made use of this, the customer bears the costs of the return.
Terms of payment
The customer has only the following options for payment:
Payment service provider (PayPal) and Credit card.
Other payment methods are not offered and will be rejected.
If a trustee service/payment service provider is used, this enables the provider and the customer to process
the payment among themselves. The trustee service/payment service provider forwards the customer’s
payment to the provider. Further information is available on the website of the respective trustee service/payment service provider.
When paying by credit card, the customer must be the cardholder. The credit card is debited after the goods have been dispatched.
The customer is obliged to pay or transfer the stated amount to the account indicated on the invoice within 1 days after receipt of the invoice.
Payment is due without deduction from the invoice date. The customer is only in default after a reminder.
Terms of delivery
The goods will be dispatched immediately after receipt of the order.
The dispatch takes place on the average at the latest after 1 days.
The entrepreneur undertakes to make delivery on the 1st day after orders received.
The standard delivery time is 1 day, unless otherwise stated in the item description.
The supplier ships the order from his own warehouse as soon as the entire order is in stock there.
If the customer is an businessmen, the warranty for used goods is excluded.
This does not apply to claims for damages of the customer due to injury to life, body, health or essential contractual obligations, which must necessarily be fulfilled in order to achieve the contractual objective. This also does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agents. In all other respects, the statutory provisions shall apply.
Right of withdrawal and customer service
Customers who are businessmen are not subject to the provisions on distance contracts. Therefore, these customers are not entitled to a corresponding right of withdrawal due to a distance contract. The provider also does not grant such a right.
Disclaimer of liability
Claims for damages of the customer are excluded, as far as nothing else arises from the following reasons. This also applies to the representative and vicarious agent of the provider if the customer asserts claims for damages against these. Excluded are claims for damages of the customer due to injury to life, body, health or essential contractual obligations, which must necessarily be fulfilled in order to achieve the contractual goal. This also does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agents.
Prohibition of assignment and pledging
Claims or rights of the customer against the provider may not be assigned or pledged without his consent, unless the customer has proven a justified interest in the assignment or pledge.
Language, place of jurisdiction and applicable law
The contract will be drawn up in German. The further execution of the contractual relationship shall be in German.
The law of the Federal Republic of Germany shall apply exclusively. This only applies to consumers insofar as
no legal provisions of the state in which the customer is domiciled or habitually resident are restricted as a result.
The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law or special
funds under public law is the registered office of the provider.
The invalidity of any provision of these GTC shall not affect the validity of the remaining provisions.
Implementation of the ODR Directive
Online settlement of disputes pursuant to Art. 14 para. 1 ODR-VO
The European Commission is providing an online dispute resolution (OS) platform, which can be found at http://ec.europa.eu/consumers/odr/
Note pursuant to section 36 (1) no. 2 VSBG: We draw your attention to the fact that we are not available for participation in dispute resolution proceedings before a consumer arbitration body.”